1. The woman who runs the show is my good personal friend who I trust completely.
2. The agency leaves no room for guesswork when doing the paperwork.
3. I can call thirty times and day and am never made to feel like a pest.
4. My phone calls and emails are always responded to within a day if not much sooner.
5. Open communication is very important to them.
6. Reasonably priced, for A + service!
7. Doesn't make promises that they can't deliver--- very honest!
8. Ukraine team is first class all the way.
9. Our in-country stay was memorable and our overall experience was amazing.
10. Provides post-adoption support and follow-ups.
This is our second time using this agency, and I would highly recommend them for anyone considering adopting from Ukraine or Kazakhstan.